---
metadata:
  - name: generator
    content: Diplodoc Platform v5.55.0
alternate:
  - https://alice.yandex.az/support/kk/station/troubleshooting/stereopair-problem.md
  - https://alice.yandex.az/support/ru/station/troubleshooting/stereopair-problem.md
  - https://alice.yandex.az/support/uz/station/troubleshooting/stereopair-problem.md
  - href: uz/station/troubleshooting/stereopair-problem.md
    type: text/markdown
    title: Markdown version
  - href: ../llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://alice.yandex.az/support/uz/llms.txt


# Stereojuft muammolari

<!-- source: uz/_includes/reusables/id-badges/all-stations-no-screen.md -->
<!-- source: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- source: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
Ba’zi bo’limlar faqat rus tilida mavjud.{.machine-translation-note}

<!-- source: uz/_includes/reusables/telegram.md -->
### {#floating-button}

<div class="telegram-btn" role="button" aria-label="Contact the Yasmina Support via Telegram">
  <a href="https://t.me/aliceUZsupport_bot" target="_blank" rel="noopener" aria-label="Contact the Yasmina Support via Telegram" title="Contact the Yasmina Support via Telegram">
    <img src="https://yastatic.net/s3/doc-binary/src/support/assistant/telegram.svg" alt="Telegram icon" width="32" height="32" role="img" aria-hidden="true" style="user-select: none; pointer-events: none;">
  </a>
</div>
<!-- endsource: uz/_includes/reusables/telegram.md -->
<!-- endsource: uz/_includes/reusables/id-quick-notifications/quick-notification.md -->
<!-- endsource: uz/_includes/reusables/id-badges/devices-in-the-article.md -->
<!-- endsource: uz/_includes/reusables/id-badges/all-stations-no-screen.md -->

<!-- source: uz/_includes/reusables/neuroexpert-button.md -->
<div style="display: none;"> </div>
<!-- endsource: uz/_includes/reusables/neuroexpert-button.md -->


[Stereojuft yaratishdan](https://alice.yandex.az/support/uz/station/settings/stereopair.md#connect-stereo-pair) oldin quyidagi shartlar bajarilishini tekshiring:


{% cut "Funksiyani qo‘llab-quvvatlaydigan ikkita bir xil aqlli karnay ishlatilmoqda" %}


Stereojuftni ikkita Yandexdan aqlli karnayidan yig‘ish mumkin. Ular bir xil modelda (bir xil tovush xususiyatlariga ega) bo‘lishi kerak. Bu funksiya ishlamaydi:
- Duo Max Stansiyasi;
- hamkor qurilmalar.



{% endcut %}

{% cut "Karnaylar bitta hisobga biriktirilgan va bitta xonada joylashgan" %}


1. <!-- source: uz/station/_includes/reusables/id-app/app-smart-home.md -->
   Qurilmalar ro‘yxatini ![](https://yastatic.net/s3/doc-binary/docs/support/selfhost/alice/station/smart-home-app.svg){height=20px} Alisaga bilan uy ilovasida oching.
   <!-- endsource: uz/station/_includes/reusables/id-app/app-smart-home.md -->
    
2. Barcha karnaylar ushbu hisobga ulanganini tekshiring.
3. Karnaylar bitta xonada joylashganiga ishonch hosil qiling.
    
    <!-- source: uz/station/_includes/reusables/id-app/open-app.md -->
    <!-- source: uz/_includes/buttons/open-app.md -->
    <div class="open-app-button" style="display: flex">
        <a href="https://ya.cc/iot_app" class="custom-button custom-button--with-icon">
            <img class="custom-button__icon" src="https://yastatic.net/s3/doc-binary/docs/support/selfhost/alice/station/smart-home-app.svg" alt="Alisaga bilan uy">
    Ilovani ochish
        </a>
    </div>
    <!-- endsource: uz/_includes/buttons/open-app.md -->
    <!-- endsource: uz/station/_includes/reusables/id-app/open-app.md -->
    


{% endcut %}


{% cut "Karnaylar umumiy lokal tarmoqqa ulangan" %}


Karnaylar bitta routerga yoki umumiy lokal tarmoqqa ulangan boshqa tarmoq konfiguratsiyasiga ulanishi kerak.

Routerlar uchun umumiy mahalliy nomlar muhiti bo‘lishi muhim. Agar Karnaylar turli NAT konfiguratsiyali marshrutizatorlarga ulangan bo‘lsa (har bir marshrutizator o‘z nomlar maydonini yaratadi), stereojuftlik ishlamaydi.


{% endcut %}

{% cut "Router to‘g‘ri sozlangan" %}


Routerning quyidagi sozlamalarini tekshiring:

- Multicast mavjud. Bu parametr odatda sukut bo‘yicha yoqiladi va turli chastotalarda (masalan, 2,4 va 5 GGs) bo‘lishi mumkin bo‘lgan kolonkalarning birgalikda ishlashi uchun zarur.
- Karnaylarga ma’lumotlarni bir-biriga uzatishga xalaqit beradigan mijozlarni izolyatsiya qilish funksiyasi faolsizlantirildi.


{% endcut %}

{% cut "Ulanishda muammo yo‘q" %}


Lokal tarmoq sifatiga eskirgan router, yomon proshivka, shuningdek, karnaydan routergacha bo‘lgan yo‘ldagi xalaqitlar (tarmoqni bloklovchi elementlar) ta’sir qilishi mumkin. Tarmoq sifatini Android yoki iOS uchun bepul ilovalar yordamida tekshirish mumkin.


{% endcut %}


Agar stereojuftni yaratishda yoki ajratishdan keyin xatolik yuz bersa — kutib turing. Jarayon besh daqiqagacha yoki yangilanishni o‘rnatish kerak bo‘lganda yarim soatgacha davom etishi mumkin. Agar muammo saqlanib qolsa, barcha shartlarni tekshiring va qayta urining.

<!-- source: uz/station/_includes/reusables/id-feedback-notes/contact-our-support-team.md -->
Muammoni hal qilinmasa, yordam xizmatiga murojaat qiling.
<!-- endsource: uz/station/_includes/reusables/id-feedback-notes/contact-our-support-team.md -->



<!-- source: uz/station/_includes/reusables/id-feedback/feedback.md -->
<!-- source: uz/_includes/buttons/feedback.md -->
<div style="display: flex">
    <a href="uz/feedback" class="custom-button custom-button--classic">
Qo'llab-quvvatlash xizmatiga murojaat qiling
    </a>
</div>
<!-- endsource: uz/_includes/buttons/feedback.md -->

<!-- source: uz/station/_includes/reusables/id-feedback/zigbee-note.md -->
Zigbee™ va Matter™ Connectivity Standards Alliance savdo belgilari hisoblanadi.{.copyrights-note}
<!-- endsource: uz/station/_includes/reusables/id-feedback/zigbee-note.md -->
<!-- endsource: uz/station/_includes/reusables/id-feedback/feedback.md -->

<!-- source: uz/station/_includes/styles/mini-toc.md -->

<!-- endsource: uz/station/_includes/styles/mini-toc.md -->